Everything you need to run your store.
Quail is built from the ground up for antique malls, vendor malls, and consignment shops. We run stores ourselves, so every feature exists because we needed it too. Whether you have 10 vendors or 200, Quail grows with you without making things complicated.
And if you ever get stuck, real help is just a phone call away. Our support team is US-based, answers during business hours, and every one of us has actually worked in antique stores. We know the difference between a booth and a case, what a tag scrapbook looks like, and why end-of-month is the most stressful week of your year.
Ringing Up Sales
Lightning-fast sales
Quail's checkout screen is optimized to get customers out the door quickly. Scan a
barcode, type a price, or pick from a list. The whole process is designed around
the reality of antique store checkout: lots of smalls, vendors with terrible handwriting, and
a long line of waiting customers. Whether you're running a tiny boutique or a large antique
mall with dozens of vendors, Quail helps you keep customers (and vendors!) happy.
Pauseable transactions
Customers always find one more thing. With Quail, you can pause a sale mid-checkout,
ring up someone else, and pick right back up where you left off. You can have as
many paused transactions open as you need, and they're labeled so you can find them
fast. No more scribbling totals on a notepad while you wait.
Split payments
Customers can pay however they like. Split a transaction across cash, check, and
card in any combination. Quail tracks it all correctly and makes sure each vendor
gets credited for their portion of the sale.
Card processor agnostic
Quail works with whatever card processor you already have. We recommend Square if
you're setting up from scratch - it's easy, the hardware is affordable, and it plays
nicely with Quail right out of the box. But if you're already with someone else and
happy with them, stick with it. You shouldn't have to change card processors just to
switch your point-of-sale software. It's your store, and we're not here to tell you
how to run it.
Tax-exempt customers
Dealers who buy for resale, nonprofit organizations, and other tax-exempt customers
are common in the antique world. Save their information in Quail and their exempt
status applies automatically at checkout. No manual math, no missed exemptions, and
a clean record at tax time.
Gift certificates
Issue, print, and redeem your own store gift certificates right inside Quail. The
certificates look great, and redeeming them at checkout takes just a few clicks.
Perfect for holiday seasons, store anniversaries, or any time you want to give
customers a reason to come back.
Managing Vendors & Booths
Generic point-of-sale software treats everyone as just another product category. Quail understands that your vendors are what makes your shop unique, and gives you the tools to quickly and easily get them paid out and keep them happy, whether you rent out a couple of cabinets or hundreds of booth spaces.
Seamless consignment fees
Charge booth rent, a percentage of each sale, or both. Set different rates per
vendor, adjust mid-month if needed, and let Quail handle the math. At the end of
the month, every vendor's payout is already calculated and ready to go.
Consignment tracking for shops big and small.
Flexible booth rent
Track and charge rent however your store works. Flat monthly rent, rent due on a
specific day, rent deducted from vendor earnings, prorated for new vendors - Quail
handles all of it. You set the rules, and Quail keeps track so you don't have to.
No more monthly print-outs
Your vendors get their own login to the Quail vendor portal, where they can check
their sales any time from any device. No more calling the store at 9pm asking how
their weekend went, and no more printing and mailing monthly statements. For shops
with lots of vendors, this alone saves hours every month.
Automatic weekly vendor summaries
Every Sunday, Quail automatically sends each vendor an email summary of their sales
for the week. Vendors love knowing how they're doing without having to ask, and it
keeps them engaged with your store. You don't have to do anything.
iOS & Android apps for vendors
Your vendors don't have to wait until they get home to check their sales. The free
Quail for Vendors app on iOS
and
Android
gives them a live, up-to-the-minute sales summary right on their phone. They can even
turn on push notifications to get an alert every time they make a sale. Vendors love it,
and it's one less reason for them to call the store.
Barcodes, your way
Barcode scanning in Quail is opt-in. If you want to print barcoded tags, you can;
if your vendors prefer handwritten prices, that works too. You can even run a mixed
store where some vendors scan and others don't. There's no requirement to change how
you or your vendors tag items.
Flexible layaway
Layaway is one of those things every antique store does a little differently. Quail
is flexible enough to match your policy rather than forcing you to match ours. Track
items, record payments as they come in, credit vendors when the layaway completes,
and handle cancellations cleanly. Works for large antique stores with complex
layaway programs and small shops with simple ones.
Reports & Store Operations
One-click sales reports
Pull a daily total, a monthly summary, or a full breakdown by vendors in just a few
clicks. Reports are clear and printable, and they have all the columns your
accountant or state tax office is going to ask for. Whether you're running a
single-room shop or a large antique store with hundreds of vendors, the numbers
are always right there.
Multiple clerks, multiple roles
Add as many clerks as you need and control exactly what each one can see and do.
Clerks who only ring up sales don't need to see your payout totals. Managers who
run reports don't need access to vendor settings. Accountants who can only
your monthly sales reports and nothing else. Access controls are
fine-grained enough to handle a staff of one or a team of twenty, and easy to set up if you need 'em.
Runs on anything
Quail runs in any web browser, on any computer. Windows, Mac, iPad -
if it has a browser, it runs Quail. There's nothing to install, no hardware to buy from
us, no dongles or weirdly expensive screens. Use the computers you already have, or whatever new ones you want.
(We really like the Macbook Neo, but it may not be your cup of tea!)
(We really like the Macbook Neo, but it may not be your cup of tea!)
Built-In Marketing Tools
Don't pay extra (and spend time learning) another system; you can track customer
contact details and send marketing campaigns right from inside Quail.
Built-in customer marketing
Track customer contact information right at checkout and build up a mailing list
without any extra tools. When you have a sale, a new vendor, or just want to say
hello, send a marketing email to your whole list directly from Quail - no Mailchimp
subscription, no CSV exports, no extra monthly bill to pay. It's all there, and it's
dead easy to use because it's built into the same software you're already using to
run your store.
Hourly backups
Quail backs up your store's data to the cloud every hour, automatically. If a
computer dies, gets stolen, or just decides to have a bad day, your data is safe.
You shouldn't have to think about this one, and now you don't need to.
We're here when you need us.
Every Quail plan includes real phone and email support from people who actually know antique malls. Not a chatbot, not a ticketing system, not offshore outsourcing to a call center in the Phillipines. When you call, you get someone who has set up a booth, run end-of-month payouts, and knows what a mid-month report is for.
We've also built up a library of help articles at support.quailhq.com covering the most common questions, so you can find answers fast without waiting on hold.